Question 1

How do I determine my helmet size?

Accepted Answer

Measure the circumference of your head at the widest point, just above your eyebrows and ears. Compare this with the size chart on this page. If you're between two sizes, choose the smaller size — the interior liner will conform to your head shape after a few weeks of wear.

Question 2

What certification does this helmet have?

Accepted Answer

All Bell helmets we sell are ECE 22.06 certified — the latest European safety standard. This means the helmet meets the strictest requirements for impact protection, field of vision, and visor quality. ECE 22.06 is mandatory in the Netherlands and across Europe.

Question 3

Can I return the helmet if it doesn't fit?

Accepted Answer

Yes, you can return the helmet within 14 days provided it is unworn and undamaged, with all original packaging and labels. Contact us via the contact form or WhatsApp for a return label.

Question 4

How do I maintain my Bell helmet?

Accepted Answer

Clean the exterior with a soft cloth and lukewarm water with mild soap. The interior liner is removable and washable at 30°C on most models. Never use solvents or aggressive cleaning agents. Store the helmet in a cool, dry place, away from direct sunlight.

Question 5

What is the lifespan of a motorcycle helmet?

Accepted Answer

Bell recommends replacing your helmet every 5 years, even without visible damage. UV radiation, sweat, and normal wear degrade the EPS foam that protects your head. After any crash or impact, always replace the helmet immediately, even if there's no visible damage.

Question 6

Why is the Custom 500 Carbon more expensive than the regular Custom 500?

Accepted Answer

The Custom 500 Carbon uses a carbon fiber shell that is lighter and stronger than fiberglass. The production process is more intensive, resulting in a premium price. In return, you get a lighter weight and more exclusive appearance.

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